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      Capita

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      Customer Service Advisor Interview

      Aug 19, 2015
      Anonymous employee
      Peterlee, England

      Other Customer Service Advisor Interview Reviews for Capita

      Customer Service Advisor Interview

      Jun 24, 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Capita

      Interview

      Interview process was pretty easy, interviewer made me feel at ease and asked your usual interview questions, after a couple of days I got an email to confirm they were offering me the job

      Interview questions [1]

      Question 1

      How can you contribute to the company
      1 Answer
      Accepted offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. The process took 6 days. I interviewed at Capita (Peterlee, England) in Jun 2014

      Interview

      was simple and straight forward, a few common knowlaege test just the baisics really as few questions with a member of recruitment and that was it i asked when i would hear an out come he advised me their and then i had passed the interview and was going forward for a position and i would hear on monday morning when to attend my first day starting 4 weeks training, this was the following monday.

      Interview questions [1]

      Question 1

      name a time you have portraied excellent customer service skills
      1 Answer
      1

      Customer Service Advisor Interview

      Oct 9, 2024
      Anonymous Interview Candidate
      Cork
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Capita (Cork)

      Interview

      I got a phone call and later i had video interview. Lady that talked to me asked couple of question about my experience and left the meeting saying that she will contact me. She never did.

      Interview questions [1]

      Question 1

      Tell me about your work experience
      Answer question
      1

      Customer Service Advisor Interview

      Oct 10, 2024
      Anonymous employee
      Sheffield, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Capita (Sheffield, England)

      Interview

      I applied online and heard back shortly for an interview. The interview process was straightforward and I was informed of the outcome of the interview on the day to let me know that I had been accepted.

      Interview questions [1]

      Question 1

      Describe a scenario l of when you went above and beyond?
      Answer question