Capita Executive - Customer Services (Webchat) interview questions

i applied at capita, mumbai(vikhroli). It was a typical bpo interview no technical skills needed. first there was hr round who checks about your qualification and basic info, as your expected salary. Then there is a english test there are 50 questions all are mcq type questions which has synonyms, passage, correcting word, punctuation etc. if you clear that too then you will be given some topics to write an essay on. after clearing that there is a face to face round with operations person who ask about yourself, hobbies and give some topics to talk on for 5mins just to check your english communication skills. thats it if you clear that stage then you will be called next day for documentation.