Very friendly interviewer and very laid back experience. Nothing too technical. Was a quite enjoyable experience really. Asked a few customer service related questions and about my experience and then did a very simple assessment of spellings etc.
I applied online. The process took 4 months. I interviewed at Capita in Jun 2022
Interview
Interviewers failed to turn up for the first zoom interview and no prior rescheduling nor cancellation notice sent. I had to chase up with mails to get another interview slot.
Interview questions [1]
Question 1
*How I handled a difficult situation in the past.
*Why I chose them.
I applied online. The process took 1 week. I interviewed at Capita (Wolverhampton, England) in Apr 2023
Interview
Good and easy, straightforward just have your CV ready to answer some of the questions as they ask about your strengths and weaknesses and just easy questions about how you could help an angry customers