The process took 2 weeks. I interviewed at Citi (Boise, ID) in Nov 2010
Interview
I had a brief discussion over the phone (was out of state) with an HR rep to verify previous employment and answer a few personality questions. Had another phone interview that was more in depth, lasted about 1 hour, discussed my accomplishments and my goals. Focused directly on your customer service skill set, and the interviewer asked questions on how or why I dealt with a particular situation. I'm pretty sure it was a script that the interviewer had to follow through.
Interview questions [1]
Question 1
What was your biggest accomplishment at your current or previous employment?
General customer service oriented questions about how you handle tough situations, deal with upset customers. How well do you handle working under pressure and a fast paced environment. First it was a phone screen, and then passing that was a more in depth video call interview. The entire hiring process and background check took a couple months.
Interview questions [1]
Question 1
Explain a time you had a disagreement with a coworker and how did you handle it.
Really great process for people coming out of college to get to grips with a large financial firm.
There was 2/3 rounds therefore the company got to know you while you got a feel for the ppl you would be with
Interview questions [1]
Question 1
Can you tell us about a difficult experience you had in college when working in a team.
I applied in-person. The process took 1 day. I interviewed at Citi (Taguig) in Aug 2025
Interview
The interview went well. The interviewer was very professional and approachable, creating a comfortable atmosphere that helped ease my nerves. She asked insightful questions in a respectful manner, which made the whole experience less intimidating and more encouraging.
