I applied online. The process took 3 weeks. I interviewed at Citi in Sep 2021
Interview
Received an invitation for phone interview and it had all the typical behavioral questions. Interviewer stressed the difficulty of passing licensing exams. I would try to at least test for SIE beforehand to show commitment.
Interview questions [1]
Question 1
Describe a time when a customer was dissatisfied with their experience, how did you respond?