Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Citi

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Citi reviews | Citi jobs | Citi salaries | Citi benefits | Citi conversations
      Citi interviewsCiti Call Center Representative interviewsCiti interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Call Center Representative Interview

      May 8, 2024
      Anonymous Interview Candidate
      Taguig
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Citi (Taguig) in Apr 2024

      Interview

      It was through a phone call. It was the initial interview. It was precise and direct to the point. The process was smooth though I was nervous in answering the basic interview questions, it was all good.

      Interview questions [1]

      Question 1

      Did I have experience in call center?
      1 Answer

      Other Call Center Representative Interview Reviews for Citi

      Call Center Representative Interview

      Jan 1, 2017
      Anonymous Interview Candidate
      Florence, KY
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Citi (Florence, KY) in Oct 2016

      Interview

      Lengthy with lots of situational questions. The interviewer had his cell phone going off for the first 5 minutes of my interview before he put it on silent. The phone interview was the first step, and that was pretty easy. The phone interviewer gave very useful hints for the in person interview. Practice situational questions before you go in for the in person, lots of them.

      Interview questions [1]

      Question 1

      Name a time when you had to deal with a difficult customer and how you handled it.
      Answer question

      Call Center Representative Interview

      Oct 4, 2017
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Citi (New York, NY) in Jan 2016

      Interview

      Simple and great and fantastic and wonderful and good and awesome and just really got it goin on. It was a fantastic experience for me and other and the employer. I enjoyed it thoroughly

      Interview questions [1]

      Question 1

      Simple
      1 Answer