I applied online. The process took 1 week. I interviewed at Citi (Hagerstown, MD) in Jan 2016
Interview
The interviewer was friendly but not very informative. The entire interview gave me the impression that the position was primarily online chat and paper pushing. I was told I'd only be on the phone 20% of the time. Wrong. I was on the phone 100% of the time.
Interview questions [1]
Question 1
They asked questions that in order to answer accurately, the response would need to be lengthy. Of course that's my personal opinion. The interviewer requested short answers since they had write all responses. Typical interview questions such as experience, how you would handle difficult situations, what would you do in this scenario type questions.
I applied through college or university. I interviewed at Citi (Buffalo, NY) in Oct 2016
Interview
On campus interview. They went over relevant experience with my previous internships and asked what exactly I had done at them. Pretty basic stuff and it was more of an introduction to the job more than anything.
I applied online. The process took 4 weeks. I interviewed at Citi (Buffalo, NY) in Jun 2014
Interview
Phone interview followed by 2 panel style interviews on the same day. The whole process very straight forward, everyone was very friendly. No questions were too technical, as they mostly asked about background and why I would be a good fit.
Interview questions [1]
Question 1
Very general questions. Nothing too technical, mostly about prior experience.