I applied online. The process took 1 day. I interviewed at Citi (Gray, TN) in Apr 2015
Interview
The interviewer was very friendly. She made me feel welcome. The interview was brief and concise. I left feeling confident that i could perform the duties of the position. It was an overall pleasant experience.
Interview questions [1]
Question 1
What is one area about how you work that you would change.
I applied online. The process took 5 days. I interviewed at Citi (Tucson, AZ) in Jan 2018
Interview
after submitting application, you will receive email with day and time of 1st interview done by phone, if you pass they will schedule an interview for face to face interview. Once you do that they can either offer on the spot or they may go over a few things on your application and call you to make an offer.
Interview questions [1]
Question 1
stars questions, practice them and it will help.
Name a difficult time you had with a a customer and what did you do to defuse the situation?
I applied online. The process took 3 weeks. I interviewed at Citi (Meridian, ID) in Feb 2018
Interview
Filled out online form. Got an email to set up an interview by phone. Had the phone interview and then was set up for an in person interview. Once you’re set up for the in person interview, you will get an email on what questions to expect and how to answer them. Read them and follow them. Trust me!
Interview questions [1]
Question 1
What would you do if a customer of over 30 years, who never missed a payment, called and asked for his late fee to be removed because he was in the hospital and could get a payment out in time.