I applied online. The process took 1 week. I interviewed at Co-op (Croydon, England) in Oct 2018
Interview
interview was quite relaxed took around 15 minutes i was asked around 5-8 questions in total, at the end of the interview i was told i would hear back from them when the had interviewed the last person i was the first interviewee
Interview questions [1]
Question 1
tell me about a time where you worked in a team
tell me about a time where you dealt with a difficult customer
what do you know about co-op
Pretty easy, few generic questions about experience and relevant examples of working in customer service. Online form said you'd be asked about the history of the company but I wasn't asked anything about that.
Interview questions [1]
Question 1
When was a time you dealt with a difficult customer and how did you resolve the issue?
I applied online. The process took 1 week. I interviewed at Co-op (London, England) in Jan 2022
Interview
Went well, friendly, felt comfortable, easy to communicate, questions were easy to answer if you have retail experience, welcoming, one of the easiest interviews I have had, questions were about basic knowledge of retail, local community involvement , fairer world and local charity, co-operation
Thank you for your review. Sounds like you had a great experience at interview. Sorry to see that you declined the offer. We hope you've found another job 😎