I applied online. I interviewed at Co-op (London, England) in Dec 2025
Interview
Application process involves an online form, which includes a personality and work scenarios assessment. After that, it is an in-person interview at the location you applied for. There were 4-5 questions asked by the interviewer, which were emailed to you one day before the interview.
Interview questions [1]
Question 1
Q) Please tell me about yourself and what you’ve been doing for the past few years? Why would you like to work at the Coop?
Q) Why would you like to become a Customer Team Member?
Q) Can you tell me about a situation where you had to build a relationship with someone else at work?
Q) Can you tell me about a time when you had to stand up for your position (or that of a friend) in a difficult situation?
Q) Can you tell me about a time when you had to communicate important information to other people / to colleagues at work?
Q) Can you tell me about a time at work, or elsewhere, where you’ve involved others to discuss a challenge or an issue?
Q) Can you tell me about a time when you have taken ownership of a task/activity/project and made it a success?
Thank you for sharing your experience of interviewing with us. We share our interview questions ahead of the interview so you can prepare and be comfortable on the day. Reviews like yours help people understand what to expect.
I applied through an employee referral. I interviewed at Co-op (Reading) in Nov 2025
Interview
Applied for the Customer Team Member position through the COOP website and was fortunately selected for the interview process and then I selected the date and time to get interviewed.
Interview questions [1]
Question 1
I was asked "Tell me the any situation when you handled the customer"
I applied online. The process took 1 week. I interviewed at Co-op (Kempston, England) in Nov 2025
Interview
lasted 10 minutes asked behavioural questions they email you what they are beforehand, eligibility to work, availability how far away you live, how you'll commute to work , if you have prebooked holidays
Interview questions [1]
Question 1
Tell me a time you had to pass on important information