Where can I find Co-op interview experiences by job title?

Team Leader (706) ; Customer Team Member (CTM) (659) ; Customer Team Member (565) ; Customer Assistant (272) ; Store Manager (189) ; Sales Assistant (182) ; Customer Service (167) ; Customer Service Assistant (116) ; Customer Service Representative (97) ; Shop Assistant (84) ; Warehouse Operative (81) ; Sales Associate (79) ; Team Member (78) ; Retail Assistant (77) ; CTM (69)

Skip to content Skip to footer

Notifications

Co-op

Co-op Customer Assistant interview questions

based on 91 ratings - Updated Jun 5, 2026

Easy interview difficulty

Very positive interview experience

How others got an interview

88%
Applied online
Applied online
7%
In Person
In Person
2%
Other
Other
2%
Employee Referral
Employee Referral
2%
Campus Recruiting
Campus Recruiting

Interview search

91 interviews

Customer Assistant Interview

Feb 6, 2024

Anonymous Interview Candidate

No offer

Neutral experience

Easy interview

Application

I applied online. The process took 1 week. I interviewed at Co-op (Reading, England) in Jan 2024

Interview

The process was simple. it starts with an introduction from the hiring manager and explains the role and responsibilities in store. They will be very friendly and ask you to give yourself an intro.

Interview questions [1]

Question 1

How did you overcome difficult situations? when was the last time you helped your team/individual to overcome their struggle

Answer question

Co-op response

Thank you for leaving a review of your interview experience with us.

Customer Assistant Interview

Jan 15, 2024

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I applied online. The process took 1 week. I interviewed at Co-op (Brighton, England) in Mar 2022

Interview

Very relaxed and informal. Friendly and inviting. Interviewers were really flexible on timings for interview etc. I had 2 one to one interviews rather than a group interview like previous retail jobs i’ve had.

Interview questions [1]

Question 1

What made you apply for this job?

Answer question

Co-op response

Thank you for leaving a review of your interview experience with us.

Customer Assistant Interview

Jan 11, 2024

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I interviewed at Co-op (Manchester, England)

Interview

Easy , really laid back. didn’t look much at my cv was more informal and a general chat. if you have experience in retail rely on that. be enthusiastic about working with customers and how you get on with everyone etc

Interview questions [1]

Question 1

experience with customer service , how would you deal with a difficult customer

Answer question

Co-op response

Thank you for leaving a review of your interview experience with us. We don't require you to have experience when applying for a CTM role in store. Your interview questions are based on behaviours that we'd expect to see in a customer facing role.

Viewing 26 - 30 of 91 Interviews

Jobs at Co-op

Community Talk Team Advisor

Co-op interviews FAQs

Co-op interviews Co-op Customer Assistant interviews

Co-op

Co-op Customer Assistant interview questions

Easy interview difficulty

Very positive interview experience

How others got an interview

Interview search

Customer Assistant Interview

Customer Assistant Interview

Customer Assistant Interview

Jobs at Co-op

Co-op interviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Customer Assistant Interview

Customer Assistant Interview

Customer Assistant Interview

Jobs at Co-op