Co-op interview questions

Basic job interview, ask questions like when did you work in a team, what are your strengths, what you can bring etc. Face to face interview, just be confident and you will be fine

The process was a long one lasting over almost two months. From initial application, then a behavioural profiling exercise, then I had to record a video answer to a set of competency-based questions to being invited into the office to deliver a short training session and then a panel interview was pretty intense. I was notified I hadn't got the job and said I would welcome feedback to understand the area of improvement but unfortunately this hasn't happened. The training session being delivered was attended by 5 members of the contact centre, all playing an assumed role (bored, know it all, enthusiastic, shy, etc) which I thought was a needless addition and as I had met one of the role players earlier who then played a total opposite to their character was a distraction and a needless addition. I understand doing this for a role that would have no contact with the audience out of the training session but in a contact centre where relationship building is key, you would get to know each agent personally and could tailor your delivery/approach accordingly. So to try and catch you out with this tactic was not the best experience. On the whole, I was really keen to be working at the Co-op as their values and ethics are in line with my own and I thought I had a good rapport with the interviewers and skillset was a match. But alas, they didn't agree. Just disappointed the offer of feedback was not followed through with. Bit unprofessional.