45 minute interview. First 10 minutes getting to know you. Next 25 minutes are 5 behavioural questions where you are expected to give detailed examples. Last 10 minutes are what to expect from the job including benefits.
Interview questions [1]
Question 1
Asked if I knew anything about the history of the Coop and if I knew about membership.
I applied online. I interviewed at Co-op (Burton, East Midlands, England) in Jun 2023
Interview
it was quite a long interview with a lot of questions but your usual interview question, they asked about my availability and flexibility, told me a little about the job and offered it me on the spot
Interview questions [1]
Question 1
tell me about a time you’ve gone out of your way to help a customer
I applied online. The process took 2 weeks. I interviewed at Co-op (Southwell, East Midlands, England) in Jun 2025
Interview
The interview process was quick, easy and straightforward. In the interview, I was presented with questions that I had prepared for, as they provided these to me prior. It lasted around 15 minutes and gave a walk-through of what the role entails and my availability. Extremely nice and did not feel nervous during it. One of the best interview experiences I have had. Be honest about your passions and stories when answering and everything will go smoothly!
Interview questions [7]
Question 1
Why would you like to become a Customer Team Member?
Thank you for sharing your experience of interviewing with us. We share our interview questions ahead of the interview so you can prepare and be comfortable on the day. Reviews like yours help people understand what to expect.