I applied online. The process took 5 days. I interviewed at Concentrix (Greenville, SC) in Feb 2015
Interview
Very laid back interview. Operations Manager dressed casual, jeans & tennis shoes. Outlined rules and regulations during interview. Explained bonus and how to qualify for monthly and quarterly bonus. Was able to observe call center floor during interview.He was friendly and personable. Answered all my questions and concerns. Explained hiring process and training classes. Explained schedule and how stack ranking worked.
I applied in-person. The process took 1 day. I interviewed at Concentrix (Norcross, GA) in Jun 2014
Interview
It was very simple.. basic testing including computer skills, personal evaluation, a paper test asking computer trouble shooting questions,then and interview and after you have your decision . Training started and then we had nesting before we started taking calls on our own
The process took 3 days. I interviewed at Concentrix (Tempe, AZ) in Jul 2016
Interview
The interview process included an online test and in-person interview. You can choose to complete the test onsite or from your own computer. The interview was very easy but it just took a while since there were a lot of applicants in the building during the time I went in. Having a referral definitely helped out. The people interviewing me gave me the job right after we spoke. I got interviewed twice back to back. Once from a person on the hiring team and then the hiring manager. I received the job right after speaking with the hiring manager.
Interview questions [1]
Question 1
- How would you solve this issue on a smart phone?
- How much experience do you have with technology?
- Do you have any call center experience?
- Why do you think you would be good at this job?