The interview took place in a group setting. An internet quality and typing speed test was performed prior to the debrief. The debrief of the companies expectations, policies and mission statement. Following the group interview/debrief you'd break into smaller training sessions depending on your assigned role.
Interview questions [1]
Question 1
How would you resolve conflict with a dissatisfied customer?
I applied in-person. I interviewed at Concentrix (Manila, ) in Nov 2022
Interview
Good experience on interview. Not that hard, just the basic questions like tell me about yourself, strengths and weaknesses, how to manage complaints in customer service and how to resolve it.
I applied online. I interviewed at Concentrix in Apr 2024
Interview
Smooth process on the application however it takes time for the updates and follow up regarding on status after the interview. You need to follow up daily on the recruiter whats your status.