Thorough interview to get to know who you are and if your best fit for the job. They reply asap to state if you got the job or not. Once, you had the interview they
Conversational, not a lot of questions asked. Be prepared to indicate how you would speak with a customer on the phone. They are looking for guiding the customer through steps and using "we" when talking about what needs done.
Interview questions [1]
Question 1
How would you guide a customer through opening a soda can?
I applied online. The process took 5 days. I interviewed at Concentrix (Neu-Delhi) in Sep 2022
Interview
i applied through consultant as a fresher so first i gave online test which was easy not that difficult AMCAT test then i got a call from consultant that i have cleared the test then receive call from HR and i got selected there was one more round for versant