Concentrix Agente De Atendimento interview questions

I have nothing negatives to say about this company. I got my first job with them given that I don't have any work experience and also I am an undergraduate student. My first account with Concentrix was Telco, specifically Sprint now part of T-Mobile. And the interviews, exams, and mock calls were just so easy to answer.

The Process takes long because of their applicant registration that only one person handles that role, then after that an initial interview, talks about a breif informations such as personal information, qualifications, and the duties of the job, making sure that each details are accurate, then proceed to the testing room which I took longer than usual because of the assessment (SVar), I struggled here to focus because of the environment, the speed of the test and the tension between the AI and me, which I took 2 test and unfortunately, I failed