I applied through a staffing agency. The process took 2 weeks. I interviewed at Concentrix (Kolkata) in Jul 2021
Interview
It's easy, about yourself and some analylical questions, what makes you join concentrix, why bpo, what is bpo, why you left your last job, what expectations you look for, what is your expected salary, why do you expect this salary, flexibility of shifts, working experience under pressure, time management, multi tasking abilities, critical thinking experience, research experiences
I applied online. The process took 1 week. I interviewed at Concentrix (Adelaide)
Interview
Asked a lot of questions that were not relevant to the job, and then they had offered a lot below competition. Lady seemed nice but stumbled over words a lot.
Interview questions [1]
Question 1
Describe a time you went above and beyond for a customer.
I applied in-person. I interviewed at Concentrix (Riverview, NB) in Aug 2021
Interview
The interview process was not overwhelming or lengthy. They simply wanted to hear about my customer service experience to confirm a good for for the job since I would be trained for the specific role anyway.