Concentrix CSR interview questions

Group interview with a typing test. Afterwards the ones hired stayed back and we discussed GM vehicles and what OnStar was. The same day I received my offer letter through email and I had to take a drug test. About a week or two later training began.

1.Multiple Tests (Basic Computer, Grammar, Vocabulary, Listening and Accent skills etc) 2. HR round with basic interview questions. ( Why apply to this role; What are your views on customer service; are you flexible with work schedules; etc) 3. Background and criminal check