Concentrix Customer Service Advisor interview questions

Phone interview, and a call scenario sheet they give you to read through before they ask you interview questions asking you to solve various problems and sort out packages and products you would advise.

Assessment and interviews were conducted the same day. We started with a typing test, followed by skills test, then personality test. Afterwards, we were tested on listening, speaking, writing and listening. We had an interview afterwards followed by filling of a form and we then got our offer letter