I applied online. The process took 1 day. I interviewed at Concentrix (Bengaluru) in Dec 2020
Interview
Basically they check the communication skill and Analytical skills which is most important for Customer service role and they check our patient level on how we handle the situation for example if a customer is rude how we try to solve the issue with position feedback
Interview questions [1]
Question 1
When was the time you have experienced most difficult situations in your life
I applied in-person. I interviewed at Concentrix (Gurgaon, Haryana) in Apr 2018
Interview
Interview process is very long but interview itself is easy to crack. They're just looking for someone with good communication skills and flexibility in regards to shift timings. As a fresher, I would say go for it.
I applied online. The process took 2 days. I interviewed at Concentrix (Pune) in Aug 2020
Interview
Consist of multiple rounds
Things move quickly. The COE manager has been on top of communication through the entire process. Every step has been clear and organized keeping you well informed on where you stand as you progress as a potential candidate. I also appreciated the team approach to the interview process, it allowed everyone to gauge personalities and how they would mesh. Everyone was efficient, professional and most of all personable.