Easy and straightforward. Two rounds of interview. One with recruiter and the other with HR manager. First was a phone interview and the other was a face to face interview.
Interview questions [1]
Question 1
Your work experience, Describe a time you had to deal with an angry customer,
I applied online. I interviewed at Concentrix (Barcelona) in Oct 2022
Interview
Super easy interview process, quick response time. Explained the everyday tasks in detail and the overview they gave of the position was accurate. Answered all my questions and took the time to actually read my CV before I went in for the interview
Interview questions [1]
Question 1
How would I de escalate a situation with a frustrated guest?
I interviewed at Concentrix (Toronto, ON) in Jan 2025
Interview
It's fairly straight forward, first a written document to assess yourself, this document has a number of questions up to 5 questions to learn more about your background, a one way video interview, a language test then a meeting with a recruiter about the offer
Interview questions [1]
Question 1
Tell me about yourself and your interest in this role.