I applied in-person. The process took 1 day. I interviewed at Concentrix (Pampanga) in Dec 2024
Interview
The process was extensive, involving numerous assessments and interviews, which made completing everything within a single day both time-consuming and mentally demanding. Spanning approximately nine hours, it required focus, preparation, and patience, with some lengthy waiting periods along the way. Despite the challenges, the overall experience was engaging and enjoyable, offering a unique opportunity to showcase skills, connect with others, and navigate an interesting and dynamic series of tasks. While demanding, the process had its fun and rewarding moments, making the effort worthwhile.
Interview questions [1]
Question 1
about your background and knowledge about customer service
I applied online. The process took 1 week. I interviewed at Concentrix (Bengaluru) in Jan 2024
Interview
The interview process was pretty simple and straight forward. The interview was scheduled within 15 mins and it was conducted in a virtual mode. The interview basically tested whether am I a good fit for the role.
I applied online. The process took 4 weeks. I interviewed at Concentrix (Toronto, ON) in Feb 2024
Interview
I completed 3 different assessments before the interview. Computer literacy assessment customer service assessment and typing test. The interview was with a recruiter and after the interview, offer was sent the next day.
Interview questions [1]
Question 1
One of the question was how do you treat a dissatisfied customer