Concentrix Customer Service CSR interview questions

The process was online. It was quite slow since I need to follow up the results through email. I finished my final interview yet someone from the company called me and said that I am not yet finished with my final interview. The staff said someone will call me yet no one did.

They have very clear requirements, and they were very professional and understanding. It was a quick phone call that conveyed all the needed information. The only problem was I had not yet received my diploma therefore I could not get the job but other than that the interview went great