Concentrix Customer Service Representative CSR interview questions

I could say that the hiring process itself was kinda strict or rigid, professional, shall I say Standard. All I did was just took the exam, gone through initial interviews, final interviews, soft skills training, rigid BPT training, simulation/hands on or live exams. Basically, I did not pass technically but was recommended to be part of the Customer Service Team as what the trainers observed of me. That was a lucky day for me! ^_^