I applied online. The process took 4 weeks. I interviewed at Concentrix (Toronto, ON) in Feb 2024
Interview
I completed 3 different assessments before the interview. Computer literacy assessment customer service assessment and typing test. The interview was with a recruiter and after the interview, offer was sent the next day.
Interview questions [1]
Question 1
One of the question was how do you treat a dissatisfied customer
first of all, i filled the the application then they asked me for some information includig a 1 minute voice note introducing myself then they called me on phone and we did quick interview, that's the first phase
Interview questions [1]
Question 1
indroduce yourself?
what do you do in your free time?
where would you like to travel to?
how will you deal with an angry customer?
Very easy straight to the point had to test computer and upload resume only communicated with email had virtual interview took only a few days to complete everything i believe it’s a very easy interview