I applied online. The process took 4 weeks. I interviewed at Concentrix (Amman) in Mar 2022
Interview
Q&A with english test to test English proficiency, nothing crazy all simple and clear process. Although HRs arent the nicest. Its a Jordanian thing tho. Easy interview id say. They ask about customer services experience and how would you deal with them
Interview questions [1]
Question 1
How many years of experience in customer service do you have?
The interview process was straightforward and easy. Well informed beforehand . The hiring manager was very friendly and easy going. I had a good experience. After that round it was mock call and training by QA before entering the floor
Interview questions [1]
Question 1
1. Why did you quit the previous job?
2. Why do you want to join here?
3. Self intro (outside of work)
4. What is your career goal?
I applied online. The process took 2 weeks. I interviewed at Concentrix (Memphis, TN) in Aug 2024
Interview
One way video interview with 12 questions. A typing test, a computer test and a series of questions to see if you know your way around the computer. It was an easy process
Interview questions [1]
Question 1
A few situation questions and a few just random easy questions