Concentrix Customer Service Representative CSR interview questions

Interview was a 15 minute call. Straight forward and was. I wish more companies did mock calls for interviews. They did get back with me fairly quickly (less than 2 days) after interview

Group interview online where each person was asked questions about their experience and hypothetical working situations. Some role play was required. Each person spoke for around 5 to 7 minutes and the questions were fairly straightforward.