I applied in-person. The process took 1 day. I interviewed at Concentrix (Mandaluyong City) in Aug 2023
Interview
Very fast and organized process but you have to arrive early from 10am-1am because they have 8pm cutoff. The interview is simple if you know English very well. Never mention that you are graduating or a senior high student. Just say you are a senior high graduate, or college graduate and never say you have future plans to study again.
Interview questions [1]
Question 1
Tell me about yourself. Some real-life scenarios handling a customer. What will you do if you witness someone at the company doing something illegal? What do you know about BPO? What do you know about Customer Service Representatives?
Here are the 3 rounds:- 1-Speaking Assessment(They will only need to check communications skills) 2- Written Assessment(related to roles questions) 3-Operational Rounds(Talking about roles and responsibilities) 4- Hr Round(This is the final round) Lastly it's just a quick Assessment.
I applied online. The process took 3 weeks. I interviewed at Concentrix (Memphis, TN) in Dec 2022
Interview
Went well, very easy interview. It’s virtual interview, and you are able to record yourself. The interview has 15 questions. 5 yes and No questions, and the rest are questions you have to record answering to.