I applied online. The process took 2 weeks. I interviewed at Concentrix (Bogotá, Bogota) in Sep 2021
Interview
General questions to check english level, nothing technical nor difficult. They do afterwards an internview with a psycologist and a manager from the campaign. It is normally a role play where they pretend to be a customer and you need to play as a cs rep
I applied online. The process took 2 days. I interviewed at Concentrix (Cebu City) in Jan 2025
Interview
interview process took 2 days. it's easy to get accepted as a newbie just familiarize yourself with mock calls and sales, the interview is probably much easier for people with experience though.
Interview questions [1]
Question 1
Concentrix interview questions cover behavioral, situational, and technical topics, focusing on customer service skills like handling angry customers, strengths and weaknesses, and professional experience.
Concentrix is known for its customer-first approach and global reach, delivering exceptional customer experience solutions across industries. The company invests in innovation, employee development, and technology to help businesses thrive while creating a supportive and inclusive workplace for its team