I applied online. The process took 4 weeks. I interviewed at Concentrix (São Paulo, ) in Aug 2021
Interview
Durante o processo de entrevista para a vaga de Agente de Atendimento, é importante demonstrar boa comunicação, empatia e capacidade de lidar com diferentes perfis de clientes. O recrutador geralmente avalia não apenas a experiência profissional, mas também a postura, clareza ao se expressar e habilidade em resolver problemas de forma objetiva. Mostrar interesse pela empresa e pelo desenvolvimento contínuo também pode ser um diferencial no processo seletivo.
Interview questions [1]
Question 1
Qual sua formação? e porque decidiu escolher esta?
Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.
Interview questions [1]
Question 1
They asked if I had experience with troubleshooting different types of technical issues.
It was a very easy process with some tests for Typing speeds and internet availability. It was then followed by an AI interview process where we would video our responses.
They make you do all these assessments just for them to deny you. I applied multiple times even though I have the qualifications and still denied. The pay is very cheap as well. Should not have all these assessments and stuff for the little pay
2
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