I applied through college or university. The process took 1+ week. I interviewed at Concentrix (Auckland, ) in Jan 2016
Interview
Interview starts from group then 1:1, average, questions were related to real customer handling cases, what would you do when on a call customer ask you his computer down. like that.then result came pretty fast as well. Good experience! Great company
Basic typing, analytical, and English language assessments at first. It was followed by an initial interview by the HR. Then by a Mock call. Lastly, final interview by one of the Team Leads. After you passed, you will be given the Job Offer.
The interview process was very easy and behaviour-based. They have asked about how you can type as fast and how technical you are. Moreover, i was aked to give a typing exam with 45+ WPM and more like how efficient are you on
straightforward, mostly first-come first-served. Apply early with proper tech and customer focused resume with keywords like empathy. Interview depends on type of contract you being hired for. process is quick enough based on the start date.
