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      Concentrix

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      Tech Support Tier I Interview

      Apr 17, 2015
      Anonymous Interview Candidate
      Tempe, AZ
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Concentrix (Tempe, AZ) in Mar 2015

      Interview

      I applied for Technical Support Tier 1. I went in for orientation. They asked me if I would like to apply for a different position. I took some skills testing, and passed all the tests, and I was told that I was fully qualified and one person tried to get me set up for an interview. Then another person set me up for an interview depending on if I would pass some tests at home. I checked the tests, and they were the same tests. I contacted them, to ask about that, and confirm the interview. They didn't respond, so I contacted a different person who said I didn't need to re-take those tests and we talked about setting up an different interview day. It never happened. One month later, I found a different contact , and applied for the same position which I was previously scheduled for the interview, and he called me in. He then had me screened for the first position instead, and they lost track of my information. However, that was quickly resolved, and we had another pre-screening. They said to expect an e-mail within a week. No contact again. So.. I wouldn't know what to expect from this company.

      Interview questions [1]

      Question 1

      Have I ever had a situation that I had to handle an angry customer?
      1 Answer

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