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      Concentrix

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      Related searches: Concentrix reviews | Concentrix jobs | Concentrix salaries | Concentrix benefits
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      Customer Support Agent Interview

      Aug 10, 2015
      Anonymous employee
      Accepted offer
      Positive experience

      Other Customer Support Agent Interview Reviews for Concentrix

      Customer Support Agent Interview

      May 15, 2023
      Anonymous employee
      Bogotá,
      Accepted offer
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Concentrix in Jan 2015

      Interview

      Upon completing the online application, and passing an hour and a half assessment; the interview process was fast. A recruiter contacted me to schedule an interview over the phone. Once I passed the first interview, they scheduled a second phone interview.

      Interview questions [1]

      Question 1

      The first interview questions assessed my customer service and soft skills. The second interview assessed my knowledge of software, Mac and Windows operating systems.
      Answer question
      Positive experience
      Average interview

      Application

      I interviewed at Concentrix (Bogotá, )

      Interview

      Was really fast process had 2 different interviews where they asked questions about yourself and experience. They want to know your english level and also its not necessary to have previous experience

      Interview questions [1]

      Question 1

      Previous experience How did you learn english What would you manage difficult customers
      Answer question

      Customer Support Agent Interview

      Nov 10, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Concentrix in Dec 2021

      Interview

      Straightforward. Asked me about my experience and how I organize my workday. The interviewer was very fair and honest about the role I was applying for. I really appreciated that because I didn't take the job expecting something different.

      Interview questions [1]

      Question 1

      How do you organize your day while working remotely?
      1 Answer

      Customer Support Agent Interview

      Jan 10, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 4 days. I interviewed at Concentrix in Jan 2021

      Interview

      One half hour standard interview followed by a telephone call role play interview. The first interview was focused on my past experience and how it may be applied to the role on question. The purpose of the second interview was to assess the clarity in your voice and how your phone etiquette is.

      Interview questions [1]

      Question 1

      Q. What are the personal qualities that you can bring to this company?
      Answer question