I applied in-person. The process took 1 day. I interviewed at Concentrix (Manila, ) in Sep 2020
Interview
It was a one-day process. I recommend you go to their recruitment hub. Just prepare for situational questions even if it is from a school/general life (if you're inexperienced). I got an offer right there and then.
Interview questions [1]
Question 1
Q: Give me a difficult situation you encountered and tell me how you handled it
I applied online. The process took 2 days. I interviewed at Concentrix (Bengaluru) in Dec 2025
Interview
The interview went well. It was a standard process for a voice role, starting with the initial HR screen which focused on my communication fluency and schedule flexibility. I then had the Operations/Manager round, where we discussed situational scenarios related to customer handling and problem-solving. Overall, it was very professional, and I feel confident about my communication skills and my ability to handle the role's responsibilities.
It was easy, interviewer was nice, interview was quick. all went well. you can pass it easily you just need to be good in English and be confident.
If you are confident you will be selected.
Interview questions [1]
Question 1
introduction, background, IT ques related to network
The interview process consisted of one behavioral interview and one English exam. The English exam was quite straightforward but requires a silent space to avoid harmful grade reductions. Likewise, the behavioral interview consists of at most 7 questions related to collections and customer experience.
Interview questions [1]
Question 1
They only asked essential behavioral questions regarding the process of collections.
