The interview process was seamless and smooth; everything was done online as it was a WFH opportunity. So there is a screening, a typing test, a computer check, a Versent, speaking, and a digital video interview.
Interview questions [1]
Question 1
mostly about your experience, and they are more focused on how you handle the situation.
Apply-Brief Skills Assessment(Personality tests and number matching)-Job-specific assessment(computer literacy,svar spoken English, typing, and email writing test)-Phone call Interview(The interviewer asked me about basic customer service/tech support questions. The interviewer was really good, listened to my answers without interruption)
I applied online. I interviewed at Concentrix (Toronto, ON)
Interview
The process is easy overall just score good on there basic tests, the overall process is time consuming, and always when given a choice for interview try to select the most closest date they have batches of hiring and might not hire later
Interview questions [1]
Question 1
Scenario based question like if customer is angry how will you handle the customer
Couple of assesment and then 2 rounds of virtual interview. First round lasted for one hour. General questions easy to answer In the second round/final round more situation based questions.
Interview questions [1]
Question 1
Tell me about yourself. Tell me about a difficult customer
