Concentrix Customer Service Representative (CSR) interview questions

It has been a long month and at least 5 different steps but I finally have gotten to schedule a one on one. From 2 types of assessments both logical and critical thinking. To having to type 30 words per min. (Took me a couple times but I got it lol) to a recorded self video interview. It has been the weirdest most interesting types of process to employment that iv ever done!

I did not pass the interview for some reason but the interviewee is approachable, he encourages me to practice more specially on my English vocabulary like reading books and watching English movies.