I applied online. The process took 1 week. I interviewed at Concentrix (Kairo, ) in Nov 2021
Interview
Easy and fast and the interviewers were so good, professional, understanding and helpful
You have around 3 interviews
1 with an HR and the second is over the computer testing your language, IQ and computer skills
Interview questions [1]
Question 1
Talk about yourself ?
Talk about your expertise ?
What do you know about customer service ?
Easy interview was like chatting with a friend just give honest answers, make eye contact and always start with a handshake . Great interview, she didn’t make me nervous at all
Interview questions [1]
Question 1
Describe a time you provided excellent customer service
First assessment was initial interview, might be a phone interview or onsite which was easy then you will take the exam. If you passed the exam then next was final interview.