I applied online. I interviewed at Concentrix (Birmingham, England) in Mar 2021
Interview
It was a quick and easy interview process, with educational and fun exercises to do as part of the interview process. I had two phone calls, one was a quick chat the other was a 30 minute phone interview
Interview questions [1]
Question 1
What’s a time you received excellent customer service
The interview process was drawn out, but not hard at all. However, it was quite lengthy. It did involve a lot of paperwork being submitted, overall easy. After all of the onboarding, i was set to go in no time.
Interview questions [1]
Question 1
How would you handle a situation where a customer was unhappy with the service they received?
Tge first part was a phone call for a chat which went well. Then they called a few days later for a zoom interview. Thye rang back that day to offer job.