Concentrix Customer Service (CSR) interview questions

The recruiter did the phone screening was really quick and I wonder why he explain everything in a rush which sometimes I was difficult to catch up. Besides, the interview process was less comfortable and the hiring manager was not professional on giving thoughtful and constructive feedback.

Telephone round, verbal check, talking to HR and ops round . Communication skills and fluent English and confidence must be there. Pronunciation must be prefect and tell me about yourself is the basic question.