I applied in-person. I interviewed at Concentrix (Bengaluru) in Jan 2025
Interview
Three rounds of interview acat as first round and operationa nd then hr Customer support about windows and mac troubleshoot the interview process was good asked about the MS365 clous support applicatuion
Interview questions [1]
Question 1
Customer support about windows and mac troubleshoot
I applied in-person. I interviewed at Concentrix (Alexandria, ) in May 2025
Interview
It mainly depended on bussiness awareness, situation handling, KPIs awareness, case study, roles of a team leader and company policy, so you have to study coaching techniques and methodology before applying since it's crucial even if you believe you have the character of a leader
Interview questions [1]
Question 1
What does a team leader do from the moment he's on shift till they leave?
I applied online. I interviewed at Concentrix (London, ON) in Aug 2024
Interview
it was really easy and have to record myself answering questions.whole process took around 30 - 45 min. Apart from that i had to take typing test and also they test you home internet speed