Concentrix Customer Service (CSR) interview questions

Me passaram o link para iniciar o processo seletivo, nesse site você preenche seus dados e faz uma prova de português, matemática e redação. Me informaram um dia depois que não iria dar prosseguimento ao processo mas não disseram os meus resultados e o qual perfil eles estavam interessados

I applied on their website, then was sent an assessment that I completed immediately and heard back 3-4 days later that they wanted to schedule a phone interview through email. I scheduled a time with a female for two days later. The next day I was contacted by text from someone else trying to schedule an interview to which I responded that I did that by email and asked if I missed something. They said no that it was all set. The day of the interview I was contacted again saying to finish the application and assessment. I ignored it this time figuring it was a system lag or error. Then the interview was with a man and he said I hadn’t yet completed the application and assessment but we’d continue with the interview and I could finish that later. It really seemed like nobody in the hiring process was on the same page at this company and the inconsistencies were alarming to me.