Concentrix Customer Service Representative (CSR) interview questions

I applied on their website, then was sent an assessment that I completed immediately and heard back 3-4 days later that they wanted to schedule a phone interview through email. I scheduled a time with a female for two days later. The next day I was contacted by text from someone else trying to schedule an interview to which I responded that I did that by email and asked if I missed something. They said no that it was all set. The day of the interview I was contacted again saying to finish the application and assessment. I ignored it this time figuring it was a system lag or error. Then the interview was with a man and he said I hadn’t yet completed the application and assessment but we’d continue with the interview and I could finish that later. It really seemed like nobody in the hiring process was on the same page at this company and the inconsistencies were alarming to me.

The interview process is very smooth. I applied via walk-in and i was hired the same day. Interviewers are very accomodating. Join now! The interview process is very smooth. I applied via walk-in and i was hired the same day. Interviewers are very accomodating. Join now!