Concentrix Customer Service (CSR) interview questions

Initial communication made me excited for this opportunity but follow up assessment was impossible to perform well on. Support rarely emails back accordingly. Waited days for a reply I needed promptly.

Group interview with a typing test. Afterwards the ones hired stayed back and we discussed GM vehicles and what OnStar was. The same day I received my offer letter through email and I had to take a drug test. About a week or two later training began.