It is pretty sinple. They have you do some assessments. If you pass that then they will send you a link for the interview. The interview is not really an interview it is more like an offer.
Interview questions [1]
Question 1
I did not have an interview it was more like an offer
I applied online. The process took 1 week. I interviewed at Concentrix (Brisbane)
Interview
Very simple and straightforward interview. They ask you a bunch of questions and give you scenarios to see how you can show empathy to customers/deal with unhappy customers. The interviewer was nice. I think it only took about 30 minutes… i found out within a week if i progressed forward.
Interview questions [1]
Question 1
Recall a time where you were able to make a customers negative experience into a positive one
I applied online. The process took 3 weeks. I interviewed at Concentrix (Kuala Lumpur) in May 2021
Interview
Quite ok. English assesment need to pass that first before going for interview. First interview is by HR second is by project manager. Questions asked : What is your strengths/weaknesses? How do you see yourself in 5 years? What’s a difficult situation you manage to overcome in your previous job?