If you have a good communication skill you may crack it.
They will check your customer service skills such as empathy, patience, problem solving adaptability, time management etc
Interviewers are very friendly and personally I never had a bad experience.
I applied through an employee referral. The process took 1 day. I interviewed at Concentrix (United, PA) in Jan 2024
Interview
Good process and good set of interviews and set of assessments to gauge skills and knowledge in process and experience as a senior quality evaluator. meow meoww meow meow meow
I applied online. I interviewed at Concentrix (Durham, NC)
Interview
Video interview recorded then submitted. I believe there were seven to eight questions and all basic in star format. I thought the interviw was easy but wouldnt recommend the job