I applied online. I interviewed at Concentrix in May 2024
Interview
I applied for the role and got an invitation to watch a new candidate video then some days got a CASI assessment to complete and also a computer hardware test if everything was working well or not and after that I received a video interview to complete the role.
Interview questions [1]
Question 1
Explain how the customer was so frustrated because of not getting a response on time and how you handled that situation.
I applied through a recruiter. I interviewed at Concentrix
Interview
Phone screening, then on-site interview with various team members and leadership. Everyone was laid back yet professional. Role expectations were clearly defined. Follow-up with HR between phone screening and on-site interview and between on-site and receiving offer felt a bit long. The process seemed drawn out, but overall very smooth.
Interview questions [1]
Question 1
Experience working in new, uncharted territory and adaptability to changing processes and technology
I applied online. The process took 3 weeks. I interviewed at Concentrix in Mar 2023
Interview
All of the interviews were virtual (video calls), as well as an online test. The entire process took less than one month from initial application to offer. Ultimately I did not accept the position but the interviewing process was positive.
Interview questions [1]
Question 1
Relevant experience and how this would assist in this role.