I applied online. The process took 1 week. I interviewed at Concentrix (Bengaluru) in Jan 2024
Interview
The interview process was pretty simple and straight forward. The interview was scheduled within 15 mins and it was conducted in a virtual mode. The interview basically tested whether am I a good fit for the role.
I applied online. The process took 4 weeks. I interviewed at Concentrix (Toronto, ON) in Feb 2024
Interview
I completed 3 different assessments before the interview. Computer literacy assessment customer service assessment and typing test. The interview was with a recruiter and after the interview, offer was sent the next day.
Interview questions [1]
Question 1
One of the question was how do you treat a dissatisfied customer
first of all, i filled the the application then they asked me for some information includig a 1 minute voice note introducing myself then they called me on phone and we did quick interview, that's the first phase
Interview questions [1]
Question 1
indroduce yourself?
what do you do in your free time?
where would you like to travel to?
how will you deal with an angry customer?