Concentrix Customer Service (CSR) interview questions

The interview was a 30 mins video call. The hiring manager was friendly yet professional. She explained every detail regarding the position And then asked questions about my experience skills

Standard customer service questions, and then some questions around previous experience and transferrable skills it's what you would expect for a customer care call centre position. Depending on what role you apply for they may do a practice call to check your skills and perhaps a tech fluency test but nothing too stressful