Concentrix Customer Service (CSR) interview questions

Q&A with english test to test English proficiency, nothing crazy all simple and clear process. Although HRs arent the nicest. Its a Jordanian thing tho. Easy interview id say. They ask about customer services experience and how would you deal with them

The interview process was straightforward and easy. Well informed beforehand . The hiring manager was very friendly and easy going. I had a good experience. After that round it was mock call and training by QA before entering the floor